Hunting Season

October 13th, 2008

Human beings have always crafted stories. Through stories, they expressed fears, instructed the young, and shared their hopes.

Recently, I heard a story about a man I knew. The story did not seem to do justice to the man I knew him to be. Not all good men are pious; not all pious men are good.

I crafted this story to share a hope.

The songs of birds finally called him to wakefulness. He lay in bed, under the covers, and stared up at the rough-hewn ceiling. Not the ceiling he remembered, flat and white and far away. He turned his head to look around.

Rough wood walls, antlers, an antique rifle mounted on the wall. Several disorderly chairs around a table. In one corner, a stove. In the air, the smell of bacon.

He began to roll out of bed, and without thinking about it, winced. He was in no pain. Why did he wince? Reflex? He slowly and deliberately stood up. No pain.

“Hello?” we called out, first in a whisper, and then more loudly.Hello? “

“Leave the old man in bed, huh? I’m not going to spot any deer that way!” he called out. Nothing responded.

He shrugged and quickly pulled on pants and a shirt, and then went over to the table. He helped himself to what eggs, bacon, and coffee were left.Â

Through the meal, he continued to look around. Several other unmade beds lined the walls, and there was a couch and several easy chairs arranged in a semi-circle around a fireplace. The more he looked around, the less sure he knew where he was. In a hunting camp, to be sure, but whose?Â

Standing back up, he retrieved his rifle and his cleaning kit from it’s bag next to his bed. This, at least, he recognized. Without having to think much about it, he pulled apart his rifle and began to carefully clean it. “Missed daybreak, so might as well spend some time…” he murmured.Â

Before he was consciously aware of it, he had reassembled his rifle. He held it in his hands. “It’s been too long,” he thought – and then confusedly wondered why it’d been so long.  Confusion faded away as he put the rifle back in it’s bag, threw on his orange jacket, and slipped some ammo into his pockets.Â

“Well, I wouldn’t be here if I didn’t have permission to hunt,” he said, reasoning out loud, as he opened the door and stepped into the sunlight.

“No golden parachutes” - scraps for the rabble

September 29th, 2008

It’s been hard to not pay attention to the proposed $700 billion bail-out that has been discussed so much in the last couple of weeks, and will very likely be passed by both houses of Congress and signed into law by President Bush.  People from many different educational attainments, economic backgrounds and political ideologies have weighed in.  The media has framed the subject as a necessity, despite fierce opposition by the public, and various government officials have made claims that there is essentially no other choice.  

 

I don’t begin to understand the entire issue; and I don’t know how the ramifications of passing this $700 billion bailout are going to play out.  I’ve heard opinions that this bailout is necessary to allow consumers to continue getting credit, and I’ve heard opinions that too much easy credit is a fundamental problem, not just in our financial sector but as a social/political issue, and less credit is probably a healthy thing.  I’ve heard opinions that no matter what we do, we’re in for a recession.  I don’t have a good response to any of these claims.

 

However, something I do understand is pissing me off.  There’s an endless parade of talking heads, assuring us that there is going to be “No golden parachutes for top executives!”  - and the more I think about this, the less sense it makes.  

 

Those golden parachutes make up, at most, what, $100 million?  That’s chump change in light of $700 billion.  I expect the way to understand this is that it’s basically sugar to help the medicine go down.  The taxpayers are stuck with a $700 billion bill, but hey, Congress sure did stick it to those greedy Wall Street fat-cats!  

 

Excuse me, Marie says I’ve got to go eat cake.

More pics

August 1st, 2008

Taking some time off after attending a funeral.  I’ve taken some pictures of LJ and the cats, and put them up in the Picture Gallery.  Enjoy!

Upgrades and shiny bits

July 24th, 2008

I’ve upgraded Wordpress, removed the forums (which only ever seemed to draw spam, anyway) and added a few new plugins to help secure the site and keep spam away.  Yawn.

Spammers LOL

June 16th, 2008

Ok, so some bright soul keeps trying to spam the comments section of Web Development Part 1 - a quick change to my htaccess file ought to fix his little red wagon.

I see dead people. Er, dead goldfish.

June 13th, 2008

I am apparently precognitive. I saw a death before it happened, although too late to do anything about it.

Last night I had a dream – the usual crazy sort I had – but one element of the dream was that one of my goldfish was dead. It was lying in a stream, on its side, unmoving. I remember very little from the dream, but I remember that very clearly. So clearly, in fact, I got up this morning and checked the tank.

The shiny gold and red & white goldfish were swimming around, but the shiny orange one - the one I saw in my dream - lay still and unmoving in the leaves of the Amazon sword plant. I got the net, and tried nudging him, in case he wasn’t quite dead, but he had already gone stiff.

I fished him out and tossed him in the trash. I’m sorry, little buddy. I paid 12 cents for you, and were a much better pet than many fish who were far more exotic and far more expensive. Most fish hide, or swim to the surface when people approach, but you’d swim over to where people were and just be social.

The Deconstructed IT Professional

April 21st, 2008

 

A friend of mine recently posted two links to a discussion list we’re both on, and much like whenever a vaguely philosophical concept gets posted to the list, I’ve jumped for the bait, just the way I can’t get trout to do. I’ll post my thoughts here, because it might be interesting to reach a somewhat wider audience, particularly if people post comments – hint, hint.

Deconstructionalism is the topic of two articles I mentioned, as well as the topic of this post. Here are the links:

http://fish.blogs.nytimes.com/2008/04/06/french-theory-in-america/

http://fish.blogs.nytimes.com/2008/04/20/french-theory-in-america-part-two/

As a very brief recap for those of you who didn’t read the above two links, or simply found your eyes glazing over, Deconstructionalism is a way of looking at the world. Its defining characteristic is to claim that any attempt to separate us, as human beings, as knowers independent of the world, is incoherent and bound to fail. Our human existence and thought processes always stand between us and our understanding of the world. “Truth,” as commonly thought of, is essentially inaccessible – our act of perceiving and reflecting upon the world serves as an intermediate step between us and that world. The terms we use to define the world are made by us, and reflect our own preconceived notions – in the language of Deconstructionalism, they are “socially constructed” - as much (or more than) they reflect the world.

For many of you with an education in the sciences, the above paragraph will likely raise all kinds of red flags – I’m making claims about “truth” that you’re probably ideologically committed to rejecting. For many of those of you with an education in the humanities, you’re seeing red flags because you think I have incoherently tried to address a topic to which my paragraph does not do justice – either because a paragraph isn’t enough space, or far too much! I see the view presented as liberating – the way I see it, adopting it’s mediated view of truth it frees me from the pursuit of a “right answer,” to acceptance of a “best answer.”

“OH NOES!” some of you cry. “He’s been infected by touchie-feelie postmodernist crap!” Maybe, maybe not, but it’s not my experience in the single English course I’ve taken, nor the few Philosophy courses, but my education in Computer Science and Physics. Without going into too much detail, both fields set some definite limits on human knowledge. Physics has it’s Heisenberg Uncertainty Principle, which sets hard and fast rules about what we can know about a given particle; not because we’re dumb or because our instruments aren’t good enough, but because in a very real sense we can’t know – physical law makes it impossible. Likewise, in Computer Science, we have the Halting Problem. The Halting Problem is the fact that a computer cannot tell if it’s entered an infinite loop, and at least as long as we continue to build computers based on the model of computing laid out by Alan Turing and Alonzo Church early last century, we’re stuck with the problem.

Ok, this is all well and good, but what does it have to do with everyday life? Plenty, I find. Diagnosing a failing hard drive is something I often find myself doing. In point of fact, most of the time, I can’t tell you exactly how the drive has failed. Has the motor driving the read arm failed? Has the motor that spins the platter failed? Has the circuitry that supplies power to those two motors failed? In almost every case, I couldn’t tell you. However, liberated of the need to know that, I can tackle other questions – what, if anything can I do to help the client? Generally, the client only wants to know if I can get his or her data back, and not the particulars of exactly how the drive failed, and I’d only bore him or her, even if I were to have the exact physical explanation they wanted.

Managing people is something I was never really taught how to do, but it’s something I find myself doing every day. “Truth” is inaccessible to me; I never really know how my words affect the other person. Did he understand my explanation? Does she know why I praised her? In the end, I can’t know – I guess, and hope I guess correctly – that my words and deeds will have the desired effects, that the effects I think I want are actually helpful, that I have an effect at all. In many ways, I find working with humans far more challenging than even the trickiest electro-mechanical devices. Oftentimes, I get only one shot. If I make the wrong judgment, the damage is done, and I can mitigate but never really fix the problem. Under what conditions should I fire people? Every time a rule is broken, or only the major ones, or only when they’re broken in a blatant way, or… and I suppose the uncertainty drives my particular management style. I always ask myself, “Is this worth losing a student, and in particular, this student, over?” and make my decision based on that. Maybe that’s overly cautious. Maybe it’s outright cowardly. Maybe it denies the student a chance to learn that breaking rules often has unfortunate consequences. But, tied as I am to my uncertainty, to my doubt that my workplace rules are even coherent if applied unthinkingly, that in the end I am always a mediating force, applying meaning to rules based on my own, rooted-in-myself understanding of what’s best.

Of course, there’s much more to Deconstructionalism that I’m either ignoring in this post for the sake of making my point, or else of which I’m simply ignorant. I’m waiting for Some Random English Major to charge in with guns blazing and tell the world (or at least, all 5 people who read my website) just how wrong I am.

And that’s ok. “Wrong” is… wait for it… socially constructed!

 

Management Material

April 17th, 2008

There’s an old workplace joke that when an employee behaves in an unusually naïve, clueless, or incompetent way, his co-workers will nod to each other and remark, “He’s management material.”

So I have a background in Computer Science, and have spent my adult working life doing tech support, sysadmin work, web development, and technology consulting. So, naturally, I work for Tech Support here at my alma mater, at a customer service desk that focuses a great deal on front-line support for students.

That’s just fine with me. Student problems tend to be interesting, I generally enjoy working with students, and the atmosphere is professional, but collegial and relaxed.

Somehow, I’ve become responsible for a lot of the supervision of our 40 or so student employees. In short, someone decided I was “management material.”

So I’m going to occasionally write short articles about some of the lessons I’ve learned in management, focusing less on “Oh wow, what a crazy situation,” but how various strategies I’ve applied to the issues have – or haven’t! – worked.

Yes, the forums are broken.

April 16th, 2008

Yes, I know. Basically, it was a choice between having picture galleries working or having a forum working. Sodding URL rewrites… Due to “popular demand,” I’ll try and find a more permanent fix to the issue soon.

Coincidence… or Conspiracy!

April 2nd, 2008

I just wanted to share a rather surreal experience I had this morning. As will be usual when I post one of these stories, details are obscured to protect the privacy of those involved.

I was returning to my desk from a meeting this morning, when one of my employees whose shift had just ended informed me of a call he’d taken while I was away. Apparently the client called regarding a phone problem – he couldn’t make phone calls – and wanted to speak to someone about it.

Phone issues are not usually my department, but the sensible thing to do is get in touch with the client and get a better feel for what’s going on. I spent a few minutes looking up the client and find out he’s a retired faculty member, and although his title is “Professor of (one of the humanities)” his department is listed as “(one of the sciences)” - first bit of weirdness.

I call the guy, and he starts off reasonably enough – on Monday he was unable to check his email. Ok, fair enough, my problem. He keeps talking and reveals that he was unable to dial-in at all – which explains why he couldn’t get email. Reasonable, and the ball is still in my court. Then it gets strange.

He becomes heated at this point, and explains he missed several important phone calls on Monday, because his phone wasn’t working, although it works fine now. Ok – stop. So, he can’t dial-in, because his phone isn’t working. That makes sense, then, but his phone service isn’t something I can fix – he needs to talk to the local telecom company. At this point I tell him that he should get in touch with the local phone company, since the root of the problem was that his phone service was malfunctioning Monday.

He contradicts me. “No, it’s your problem. It’s your Emergency Notification system. You were testing that on Monday and it broke my phone.” Wait, what?

For those of you just tuning in, on Monday we tested our brand new Emergency Notification system. Essentially, it allows anyone who has voluntarily put their phone numbers into the system to be sent emergency notification by the University if some poor fool goes off his meds and tries to rack up a new high score. Widespread e-panic – at the speed of light!

I received test messages from the system on my work-provided phone as well as my personal phone, and they were pretty innocuous, “This is a test” sort of message. However, the client I’m speaking with is absolutely convinced that somehow this has broken his phone service.

I try to explain to him that his phone service is through the local phone company, and our system has absolutely nothing to do with the phone company’s service, and that if he’s having a problem with his phone service, the phone company is the organization to call, but he wasn’t having any of it. Sensing he was getting nowhere, he declared that he was going to get in touch with the person in the Communications department who initially sent the notice that the Emergency Notification system was going to be tested on Monday, and complain to him. After the client hung up, I sent the Communications guy a heads-up, warning him that he might get a call…